Att Store Near Me Open (2025)

FAQs

What is the difference between AT&T company store and authorized retailer? ›

Third-party cell phone dealers, known as “authorized retailers,” look the same as corporate- run stores, but behind the logo there are substantial differences in training, compensation and incentive pay, all of which can lead to worse outcomes for customers and employees.

So much to look forward to

Here's how to get started: Enter the make/model or IMEI number of your qualifying trade-in during checkout. Backup your data and perform a factory reset of the old device. You may return your device in-store or request a prepaid mailing kit to send us your trade-in.

Plus, AT&T gives old phones a second life or recycles them, so chalk up another win for sustainability, too. Checking the trade-in value of your phone is fast and easy. Just head over to AT&T trade-in and complete a few quick steps: Select the phone or device you want to trade in.

A Retail Authorized User is someone at least 18 years old. They can make certain account changes that the wireless account owner can also complete at an AT&T store. A wireless account can have up to 10 Retail Authorized Users.

InStride has also expanded agreements with a curated network of leading academic partners in the United States, Latin America, Australia and Europe. Prime is the largest AT&T Authorized Retailer in the US. Prime's vision is to be AT&T's partner of choice.

Is it cheaper to buy a phone online or in-store? In general, there is no difference in how much money you save whether you shop online or in stores. Instead, deciding between the two really boils down to your preference for transactions.

Wireless Plan Discount for Seniors Age 55+ AT&T Wireless.

However, even though Verizon tends to be more reliable in rural and remote areas, AT&T stands out for its 5G coverage, which surpasses Verizon's in scope. AT&T has an advantage in making it easier for customers to access high-speed connectivity.

Can you trade in a cracked cell phone? If your device is damaged, you may still be able to trade it in to AT&T. However, a cracked screen or broken phone will decrease its value and impact how much you receive for your trade-in.

Can I trade in my phone if it's cracked? ›

Can you trade in a phone with a cracked screen? Yes, many trade-in programs accept phones with cracked screens, but the trade-in value may be lower. Assess repair costs versus potential trade-in value to determine if it's more economical to fix the screen before trading in used phone.

Can I trade in a phone that isn't paid off? Yes. Phones and other devices that were subsidized by a two-year agreement are eligible for a trade-in. For those of you enrolled in a monthly device payment, you are eligible to trade-in for a credit or gift card.

AT&T Returns

If the phone or device you purchased does not meet your expectations, return it by mail within 14 days from the date the equipment was shipped. Refunds are applied using the original payment method.

Good to know: We check each smartphone to make sure it's eligible to turn in. If it is, we'll forgive the balance of that phone's installment plan. If your phone isn't in good condition, we'll charge you the difference between the remaining installment balance and the current value of your returned phone.

Absolutely! If you're looking for more flexibility and prefer to pay upfront for your wireless service, AT&T Prepaid may be the right choice for you. You can bring your compatible unlocked device and connect it to the AT&T network.

An authorized retailer is a retailer who has official permission from a brand or manufacturer to sell its products or services. They're also known as authorized dealers, authorized sellers, and authorized distributors.

When you purchase a phone from a reseller with no credentials, you never know what you are getting. An authorized reseller sells the same phones as the company stores and sells plans that contract with the cell phone companies.

Essentially, the largest difference between retail and direct sales is that retail outfits sell to consumers through stores and online retailers, while direct sales goes directly from sellers to consumers.

How much does a Sales Rep make at AT&T? Hourly wages begin at anywhere between $10 - $15 with monthly commission ranging widely dependent on how successful one is in sales. Between $500 - $1500 in commission is a fair expectation.